Shipping Policy

Thank you for shopping with miscookena. We’re committed to delivering your kitchen tools safely and efficiently. Please review our shipping policy below.

📦 Shipping Locations

We currently ship within the United States. International shipping is not available at this time.

🚚 Processing Time

• All orders are processed within 1–2 business days (excluding weekends and holidays).

• Orders placed after 2 PM PST will be processed the next business day.

• You will receive a confirmation email once your order has shipped.

📬 Shipping Methods & Delivery Time

We offer the following shipping options:

Orders from $0.01 - $29.99: $8 shipping fee.

Orders over $30: Free shipping (within the U.S.).

Delivery times are estimates and may vary depending on location and carrier delays.

🔍 Order Tracking

Once your order is shipped, you’ll receive a tracking number via email. You can use this number to track your package on the carrier’s website.

📦 Undeliverable Packages

If a package is returned to us due to an incorrect or incomplete address, we will contact you to arrange reshipment. Additional shipping charges may apply.

❗ Shipping Delays

Shipping may be delayed during high-volume seasons, holidays, or due to weather and courier disruptions. We appreciate your patience and will do our best to keep you updated.

📮 Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of the delivery date. We’ll work with the carrier to resolve the issue and offer a replacement or refund when applicable.

Contact Us

Have questions about your shipment?

• Email: [email protected]

• Phone: +1 (213) 555-1988

• Address: 1342 Sunset Blvd, Los Angeles, CA 90026, USA